Integration Consultant in Malmö

Skåne is dense with e-commerce and logistics, and exactly those businesses come apart at the seams when the systems don’t hang together. An order on the website, a stock count in the warehouse, and an invoice in the accounting system should all be the same truth – but rarely are when the information is moved by hand. An integration consultant connects the flows so they run on their own. At Weapp we run this type of project for Malmö companies remotely, with a team in Gothenburg.

Typical flows: e-commerce, ERP, and warehouse

The core of most engagements in the region is the same chain, in different variants:

• Webshop to ERP. An order placed online should land in the ERP as a real order and customer, without anyone copying it by hand. Otherwise a lag builds up that grows with every campaign.
• ERP to warehouse. The order should become a pick list at the warehouse, and when the item is picked, stock should update everywhere. A stock count that’s off leads to overselling and disappointed customers.
• Warehouse and accounting back to the channels. Shipping confirmations, tracking, and updated stock counts should go back to the webshop and marketplaces so customers see accurate information and nothing out of stock gets sold.

If the company has several sales channels or several warehouses, the complexity multiplies – and with it the payoff of the flows being automatic instead of manual.

Error handling and monitoring: no silent failures

What separates a durable integration from a fragile one is what happens when something goes wrong – because sooner or later it does.

An order can contain unexpected data, a system can go down for a while, an API can change. Without preparation, an order then gets stuck or a stock count stops updating, and the error often only surfaces when a customer gets in touch or a stock count doesn’t add up. It’s the silent failures that cost the most, since they have time to cause a lot of damage before they’re discovered.

That’s why error handling is built in to catch the unexpected, along with monitoring that alerts immediately when a flow starts failing. The difference is concrete: a problem that would otherwise have been noticed after three days is instead caught within an hour, often before any customer has noticed anything.

An important detail is that flows should tolerate being retried. If a system was down for a while, the orders that got stuck should be able to be sent again automatically – without a customer suddenly getting two invoices because the same order happened to be processed twice. That kind of robustness never shows up in a demo, but it’s exactly what decides whether an integration holds up in live operation during a hectic sale period.

The first deliverable: mapping the system landscape

Before anything is built, the whole picture is mapped out. The mapping is the first deliverable, and it’s valuable in its own right – many people see their entire system landscape in a single picture for the first time.

The work goes through which systems exist, what data moves between them today, where the transfer happens manually, and where the errors occur. The result is a prioritized map of where the integration does the most good first, and a basis concrete enough to set both scope and cost. The mapping happens over video and requires no finished requirements list from you.

A concrete scenario

An e-commerce business in Skåne sold through its own webshop and two marketplaces, with a separate ERP and warehouse. Orders were transferred manually, and during sales it happened that the same item sold across three channels faster than the stock count could update – resulting in cancellations and frustrated customers.

The work began with a mapping that showed the acute pain sat in the stock count. So a connection was built first that kept warehouse stock synced across warehouse, webshop, and marketplaces in real time, via the systems’ APIs. Monitoring was layered on top to alert if the sync hiccupped. Overselling stopped, and the manual order transfer could be phased out step by step.

A partner for all of southern Sweden

Integration work lives on systems understanding, not physical presence – which is why remote works excellently. With our services based in Gothenburg, we run integration projects for retail and logistics companies in Malmö and the rest of Skåne, from mapping to ongoing maintenance.

Is your system landscape a tangle? Get in touch and we’ll start by mapping it out and finding where connecting things first does the most good.