Integration Consultant in Borås

Borås is built on textiles and e-commerce, and in exactly those businesses, the integration chain of e-commerce, ERP, warehouse, and shipping is the lifeblood. When it works, orders take care of themselves; when it runs on manual exports, everything falls apart at the first campaign peak. An integration consultant connects the flows so they run on their own. At Weapp we run this kind of project for Borås companies remotely, with a team in Gothenburg.

The e-commerce, ERP, warehouse, and shipping chain in sync

The core of most engagements in the region is the same chain, in different variants. The point is that an order should only be entered once and then flow all the way through:

• E-commerce to ERP. An order placed online should land in the ERP as a real order and customer immediately, not as an entry someone types in by hand the next morning.
• ERP to warehouse. The order should become a pick list, and when the item is picked, stock should update everywhere at the same time. A stock count that lags leads to overselling and cancellations.
• Warehouse to shipping. Once the item is picked, a shipping booking should be created with the carrier automatically, with the right service and address, and the tracking number sent back to the customer and the webshop.

If the company has several sales channels or several warehouses, the complexity multiplies – and with it the payoff of the chain being automatic rather than dependent on someone remembering to run an export.

Common mistakes when the chain runs on manual exports

Many start with a file exported and imported by hand once a day. It works until volume grows, and then it becomes a source of errors that are hard to pin down.

A manual export creates three recurring problems. Data has time to go stale between runs, so the stock shown online reflects yesterday’s warehouse. Sooner or later someone misses a run, and no one notices until the numbers don’t add up. And once an error occurs, it’s hard to trace, since no one knows exactly which file ran when. During a sale period, when order volume is at its highest and the margin for mistakes at its smallest, that’s exactly when manual handling breaks down.

A built integration moves the same data continuously, in real time, and never depends on someone remembering to press the button.

Monitoring that alerts before customers notice anything

What separates a durable integration from a fragile one is what happens when something goes wrong – because sooner or later it does. An API can change, a system can go down for a while, an order can contain unexpected data.

That’s why error handling is built in to catch the unexpected, along with monitoring that alerts immediately when a flow starts failing. If shipping bookings stop going through or a stock count gets stuck, the team gets a signal within minutes instead of the error being discovered when the warehouse count is off or a customer gets in touch. The flows are also built to tolerate being retried: an order that got stuck when the carrier’s system was down is sent again automatically, without the customer ending up with duplicate bookings. That robustness never shows up in a demo, but it decides everything in live operation.

A concrete scenario

An e-commerce business in Borås sold through its own webshop and a marketplace, with a separate ERP and a 3PL warehouse. Orders were transferred with a daily export, and shipping labels were created by hand. During sales, stock counts never caught up, out-of-stock items got sold, and shipping bookings became a bottleneck that delayed deliveries.

The work began with a mapping that showed the acute pain sat in the stock count and the shipping step. First, a connection was built that kept warehouse stock synced across warehouse, webshop, and marketplace in real time. Shipping booking was then automated so a picked order instantly became a booked shipment with tracking back to the customer. Monitoring was layered on top to alert if anything hiccupped. Overselling stopped, and the manual handling could be phased out.

A partner for Borås e-commerce

Integration work lives on systems understanding, not physical presence – which is why remote works excellently. With our services based in Gothenburg, we run integration projects for retail and logistics companies in Borås, from the first mapping to ongoing maintenance.

Is your system landscape a tangle ahead of next season? Get in touch and we’ll start by mapping it out and finding where connecting things first does the most good.